Payment & Delivery Policy

What are the payment methods accepted?

All transactions are made in Malaysia Ringgit (MYR) via FIUU, a payment gateway that accepts the following:

• Credit Card: Visa and MasterCard

• Local Bank Online Transfer:

  • Maybank2u

  • CIMB Clicks

  • Hong Leong Connect

  • AmBank

  • Alliance Online

  • Pbe Bank

  • RHB Now

  • Bank Islam

  • FPX

  • Web Cash

  • BSN

  • Bank Rakyat

  • Affin Bank

  • UOB

• E-Wallets:

  • Boost

  • GrabPay

  • Touch n Go Wallet

My payment was unsuccessful. Why?

Here are some common errors and solutions:

• Your credit card may have expired.

• You may have insufficient funds or exceeded your credit limit.

• You may have entered the wrong information.

Delivery

What is the duration it takes to deliver my order?

• Standard Delivery: 1 - 3 working days

• Express Delivery: Currently not available yet.

• Wholesale Delivery: 1 - 5 working days

Do you deliver internationally?

Thank you for expressing interest in our products. For international enquiry, kindly contact our customer service.

I was away at the time when the goods were delivered to me, what should I do?

Our delivery personnel will attempt 3 calls to you before delivery. If you fail to answer or accept the delivery after these attempts, goods will be returned to the warehouse. Re-delivery can be arranged at extra charges.

I have yet to received my order within the delivery time stated above, what can I do?

Please contact our customer service with your order number. Our customer service will be glad to assist you.